Kristen Ashlee Privacy Policy

This Privacy Policy describes how Kristen Ashlee ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, place an order, request a custom quote, or otherwise contact us. By using our site, you agree to the practices described here.

Information We Collect

We collect information directly from you when you interact with our site:

• Orders: your name, email, phone number, and shipping address, so we can fulfill and ship your order.
• Custom quote requests: your name, email, phone number, garment preferences, sizing, project details, and any photos or files you choose to upload.
• Contact form messages: your name, email, phone number, and whatever message you send us.
• Shopping activity: we keep basic, first-party records of which products are viewed and added to cart on our site, so we can understand what's popular. This stays on our own systems — we do not use Google Analytics or any third-party tracking or advertising service.

We do not collect or store your credit card number at any point — that's handled entirely by our payment processor, Square, described below.

Cookies

Our site uses a single functional cookie to keep track of your shopping cart and, if you're an admin, to keep you logged in. We do not use cookies for advertising, retargeting, or cross-site tracking.

How We Use Your Information

• To process payments, fulfill orders, prepare custom quotes, and arrange shipping.
• To communicate with you about your order, quote, or a message you've sent us.
• To detect and prevent fraud or misuse of our site.
• To send you marketing or promotional messages, if we begin offering these in the future — you'll always be able to opt out with a single click, and we will never send marketing emails without a clear way to unsubscribe.

Who We Share Your Information With

We only share your information with the specific services needed to actually run our business — we do not sell your information, and we do not share it for advertising purposes.

• Square (our payment processor) receives your payment details directly to process your transaction.
• Chit Chats (our shipping partner) receives your name and shipping address to generate shipping labels and deliver your order.

We may also disclose information if required to do so by law, or to protect our rights, our customers, or the public.

Data Security

We take reasonable steps to protect your personal information, but no method of storage or transmission over the internet is perfectly secure, and we can't guarantee absolute security.

How Long We Keep Your Information

We retain order and quote information for as long as reasonably necessary to fulfill your order, maintain our business records, and comply with applicable tax and legal obligations.

Your Rights

You may ask us to access, correct, or delete the personal information we hold about you, and we will respond within a reasonable time as required under Canadian privacy law (PIPEDA). To make a request, contact us using the details below.

Children's Privacy

Our services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We'll post any changes here and update the "Last updated" date above.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise any of the rights described above, please email us at kristenashl33@gmail.com.