Simply choose Custom Order through the website with your design ideas, desired quantities, and preferred products. We’ll guide you step-by-step through the entire process.
Not at all! Whether you need one single custom piece or a large-scale order, we are happy to fulfill your request.
Yes, we ship nationwide! If you are in the area, you are also welcome to select our local pickup option.
For the best results, we prefer high-resolution vector files (like .AI, .EPS, or .SVG) or high-quality image files (.PNG, .JPG, .PDF). If you aren't sure if your file will work, just send it over and we will take a look!
Yes. If your artwork isn’t already in an embroidery-ready file format, we can digitize it for you. Please note that a one-time setup fee may apply.
We require a 50% deposit before production begins, with the remaining balance due upon completion or prior to shipping.
Timelines vary based on order size. Small requests are usually completed within a few working days, while large bulk orders take a bit longer but we strive for under 10 business day turn around on all orders.
Because our products are custom-made specifically for you, we typically do not accept returns or exchanges. However, if there is a defect, error, or quality issue with your final product, please reach out to us right away so we can make it right with a refund or replacement.
